FAQ

Yes. At tatstrash, we exclusively sell original vintage and designer items. All bags are carefully inspected before sale.

Most of our bags are vintage or second-hand items. If an item is new, this will be explicitly stated in the product description.

The condition of each bag is stated in the product description. Please note that vintage items may show signs of wear consistent with their age. All relevant details are visible in the pictures and description.

Orders usually ship within 2-5 business days of payment receipt.

We currently only deliver within Switzerland.

As most of our items are vintage and one-of-a-kind, we do not offer returns or exchanges.

If an item differs significantly from its description or has a major, unadvertised defect, please contact us within 7 days of receipt at tatstrash@gmail.com. We will review each complaint individually.

If you have any questions, you can reach us by email at tatstrash@gmail.com.

We accept all payment methods offered at checkout, including TWINT, credit cards, and other payment methods available via Shopify Payments.